Shipping policy

 

 

Processing and shipping of your order will take place as follows:

Monday-Thursday - Orders received before 2pm Pacific Time will ship same day. Orders received after 2pm PT will ship the next business day. This includes orders for 2nd Day and Next Day Shipping.

Friday - Orders received before 10:30am Pacific Time will ship same day. Orders received after 10:30am PT will ship the next business day. This includes orders for 2nd Day and Next Day Shipping.

Please note that products will not be shipped or delivered on the weekends or federal holidays, nor do weekends or federal holidays count when determining shipping speed.

Overnight orders shipped on Friday will not arrive until Monday. If you have any questions about your order, please contact us at (714) 849-5700 ext.221 during normal business hours.

Orders may be sent “Signature Required” depending on the order's value. If you do not want your order to be shipped “Signature Required”, please note so in the Order Comment section. If you choose to waive this option, Hoya will not be responsible for any package once it has been confirmed delivered by our carrier of choice.


NOTE: Hoya will only ship-to and bill-to addresses within the United States. All other orders will be rejected or canceled. Hoya does not ship to PO Boxes.


We shall not be responsible or liable for any delay or failure in performance including without limitation shipping or processing caused by or resulting from any cause or thing beyond our control, including without limitation, acts of God, strikes, riots, war, labor difficulties, accidents, and weather.